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Features

Everything your company runs on.

One record for every customer, job, scaffold and invoice, so nothing is typed twice. Each feature shows the plan it starts in. Jump to what is new.

From Complete

Estimating: describe a scaffold, get the parts, hours and price

Type it, say it, fill a short form or add a drawing. You get the material list with the working shown, install and dismantle time per piece, a price with margin, a stock check across locations and a one-click quote.

  • Piece counts from your own rules, never a black box
  • Labour minutes per piece that learn from your finished jobs
  • Rental or sale price, delivery by weight, alternates and revisions
  • Excel and PDF outputs, drawings from the 3D designer (Complete plan)
An estimate: pieces, labour hours, price and margin, with the material list below
From Light

Quote it in minutes

Build a priced quote from your own price lists. Send it, get it signed online, and turn it into a job and a rental agreement with one click.

  • Price lists and negotiated rates per customer
  • Kits and parts lists drop straight into a quote
  • PDF, e-signature and revisions
  • Accepted quote becomes the job and the agreement
A priced quote with lines, totals and signature
From Light

Know what you own and where it is

One catalogue for your equipment, parts and consumables, with stock by location, on rent, in repair and lost.

  • Item catalogue with weights, dimensions and rates
  • Stock by yard, job and truck, with low-stock alerts
  • Serialized assets with QR tags, kits and stock counts (Starter)
  • Forecast of what you will have free in the weeks ahead (Starter)
Inventory by yard with stock levels
From Starter

Deliveries and dispatch your drivers can run from a phone

Delivery, return and transfer tickets from the same order. Dispatch plans the trucks; the driver app gets the stops, the load list and the proof of delivery.

  • Delivery, return and transfer tickets with picking lists
  • Dispatch board by truck with capacity and route map (Starter)
  • Driver app: pre-trip inspection, signature and photo at the stop
  • Credit-hold check before anything leaves the yard
Dispatch board and the driver app on a phoneThe driver app on a phone
From Starter

Every site and asset on a live map

Each tracked asset (for scaffolding, each scaffold) has a record, a location and a tag you can scan on site. See what is standing, what is red-tagged and what is due.

  • Sites and scaffolds on a live map
  • QR tags scanned with the phone camera
  • Areas, site plans and scaffold history
  • Red-tag and overdue-inspection alerts
Jobs and scaffolds on a live map
From Starter

Inspections, handovers and certifications (scaffolding and safety-critical trades)

OSHA-style checklists on a phone, defects tracked to closure, handovers signed by your competent person and the customer, and certificates that remind you before they expire.

  • Inspection checklists and rules (for example, after bad weather)
  • Defects with severity and follow-up
  • Signed handover certificates as PDF
  • Training and certification tracking for your crews
Scaffold inspections list with results
From Light

Rent is invoiced and collected for you

Charges follow what is actually on site. Invoices go out every cycle, customers pay by card or bank, and reminders chase what is late, until the equipment comes back.

  • Automatic rental invoicing by week, 4-week or month cycle
  • Card and bank payments, saved methods and autopay
  • Reminders, late fees and credit holds
  • Credit notes, deposits and statements
Invoices list with status and balance
From Light

A portal your customers will actually use

Customers see their quotes, agreements and invoices, pay online, and sign what you send them, without calling the office.

  • Invoices, statements and online payment
  • Quotes and agreements to review and sign
  • Jobs, scaffolds, requests and safety documents (Starter)
  • English and Spanish
Customer portal home
From Complete

Scaffolding: design it in 3D, get the parts list

Draw the building and the scaffold from measurements. The designer checks it against rules, builds the exact bill of materials, and produces the drawings and a labour estimate.

  • Run and tower tools with automatic bays
  • Live rule checks that you can override with a reason
  • One-click bill of materials with a stock check
  • Drawings, DXF and IFC export, and a customer view
The 3D scaffold designer
New

Estimate a scaffold in minutes, not hours.

Describe the job the way you would to a colleague. Estimating works out every piece, the install and dismantle labour, the price and what you have in stock, and shows its working so you can trust it. Scaffolding is first; the same engine takes other trades.

From Complete

Four ways in, one review screen

  • Type it, say it, fill a short guided form, or add a photo, sketch or PDF
  • The assistant fills the markers it can and asks only what is missing
  • Every assumption is listed and every number can be overridden
  • Works in English and Spanish, on a phone or at the desk
The New estimate screen: type, record a voice note or fill the form

Parts, labour hours, price and margin

  • Material list with the working shown for every line
  • Install and dismantle minutes per piece, learned from your own finished jobs
  • Rental or sale price, delivery by weight, markup, tax and margin
  • Stock check across locations, then a one-click quote
  • Excel bill of materials, customer and internal PDFs, drawings from the 3D designer

A quantity take-off, not an engineered design: every output says so. Included in the Complete plan.

An estimate with 884 pieces, labour hours, price and margin, and the material list below

Also new

  • Location performance From CompleteRevenue, jobs, margin and crew use for every location, side by side.
  • Invoicing per legal entity From CompleteInvoice from a location under its own name, tax ID and numbering.
  • Scrap sales From StarterSell scrap with stock and books updated.
  • Advanced accounting From CompleteDouble-entry books, bank reconciliation, accountant exports.
  • Invoice numbers per customer or projectGive each customer or project its own numbering.
  • Report a bug or suggest a featureA button on every page sends your report, with a screenshot, straight to the team.
  • ArkonOne TutorialsShort captioned video lessons for every screen and feature, with progress tracking. Open the tutorials
  • Simple or Advanced, per personEveryone chooses how much of the screen they see.

Read the release notes · See what each plan includes

New

Calendar, customer communication, marketing and your own website

Plan the work, talk to customers in one place, win repeat business and be found online. Here is what each plan includes.

AreaLight$99.00/moStarter$399.00/moComplete$999.00/mo
Calendar
  • Day, week and month views, drag-and-drop rescheduling, reminders, links to customers and jobs, and a feed for your phone calendar (Google, Outlook, Apple)
  • Crew scheduling for staff, vehicles and equipment, a team dispatch board, double-booking warnings, automatic customer confirmations and reminders, and recurring visits from service contracts
Everything in the plan before, included.
Customer communicationNot included
  • Send quotes, invoices, job updates and messages from ArkonOne; customer replies land in the right customer and job; setup guide for your own sending domain
  • Connect Gmail or Microsoft 365 with two-way sync, send from your real address, shared team inbox, assign conversations, internal notes, templates and text messages
Marketing
  • Automatic Google review requests when a job is done, follow-ups on quotes nobody answered, and repeat-service reminders
  • Customer referral programme, before and after photo portfolio, campaigns to past customers, and social posts with AI-written captions
  • Scheduled social posts and several pages or locations
Company website
  • A simple company page on an ArkonOne address, filled in from your own data, with a request-a-quote form
  • A fuller small website on your own domain with automatic SSL, your before and after gallery and Google reviews
Everything in the plan before, included.
Also included

Thirteen new ways to run the business

See which plan includes each feature on the pricing page, or read the release notes.

Run every location

Yards, branches and trucks, under one roof.

Included in Complete

Multiple locations

Run every yard or branch from one place

Give each location its own stock, crews, trucks and jobs, move stock between them, and look at one location or the whole company on any report.

  • Each location has its own stock, crews, trucks and jobs
  • Transfer stock between locations, with a full history
  • A location filter on reports and dashboard numbers: one site or the whole company
  • Existing data starts in a default Main location, so there is nothing to migrate
Learn more →
Included in Complete

Truck tracking

Show customers where their delivery is

Drivers share their phone location while a trip is running. Dispatch sees every truck on one screen, and customers get an on-the-way message with a private tracking link.

  • Live status for every stop: not started, on the way, arrived, delivered
  • Location shared from the driver phone only while a trip is active
  • An automatic on-the-way message to the customer by text or email, with a private link
  • Estimated arrival times, always labelled as estimates
Learn more →
Included in Starter and Complete

Lost and damaged stock

Charge for what comes back missing or damaged

Log missing and damaged pieces as a return is checked in. Stock updates and the customer is charged from your own prices, with every change recorded.

  • Missing and damaged counts per item, with a note and a photo
  • Charges follow your prices: a share of replacement cost or a fixed fee, with per-item overrides
  • Stock moves to lost, repair or written off automatically
  • Waive or reverse a charge with a recorded reason: nothing is ever deleted
Learn more →

Know your numbers

What each job earns and what each crew gets done.

Included in Starter and Complete

Job profitability

See which jobs make money

Compare what you quoted with what a job actually cost in labour, materials and transport, job by job and customer by customer.

  • Quoted against actual for labour, materials and transport, with the variance
  • Flags for over budget, low margin and jobs not yet invoiced
  • A ranking by customer, worst margin first
  • Costs and margins visible only to the people who should see them
Learn more →
Included in Starter and Complete

Daily reports and productivity

A one-minute end-of-day report from every crew

Crews tap through their hours, jobs, work completed and photos on a phone. You see productivity by person and by crew, and who has not filed.

  • Mostly taps: hours, jobs worked, counters for the work done, photos
  • Counters set up for your trade, such as rooms painted or fixtures installed
  • Productivity per person and per crew, with the trend against the previous period
  • A missing-reports list so nothing slips, and it works offline in the field
Learn more →

Look after your people

Safety, certificates, fair reviews and clean payroll data.

Included in Starter and Complete

Safety incident reporting

Report incidents and near misses from the phone

Anyone on staff can report an incident, near miss or hazard in under a minute, with photos. Managers are told straight away and every report is followed through to close-out.

  • Incident, near miss or hazard with severity, injury yes or no, and up to six photos
  • Managers notified immediately, with serious reports highlighted
  • Review, corrective action and close-out, with a complete history
  • An option to keep the reporter name private
Learn more →
Included in Starter and Complete

Certifications and training

Never be caught with an expired certificate

Keep every licence and certificate with its expiry date and document, get alerts before anything lapses, and be warned when someone without the right certificate is assigned to a job.

  • Licences and certificates with expiry dates and the document attached
  • Alerts before expiry (60, 30 and 7 days and on the day, by default)
  • Warn or block when someone without a required certificate is assigned
  • A matrix of who holds what, with CSV, Excel and PDF export
Learn more →
Included in Complete

Performance improvement plans

Fair, documented performance plans

Set goals over 30, 60 or 90 days that track themselves from daily reports, inspections and timesheets. After each one-to-one, record the review on your phone.

  • Goals tracked automatically from your own data, or entered by hand
  • A one-page summary before every one-to-one
  • Voice notes are transcribed and drafted by AI; the manager reviews and approves before the employee sees anything
  • Employees acknowledge on their phone, and managers see only their own team
Learn more →
Included in Complete

Payroll preparation

Get payroll data ready in minutes

Approve timesheets, apply your overtime rules and pay rates, and export a clean pre-payroll report for your payroll provider or accountant. Tax, filing and payment stay with them.

  • Supervisor approval of timesheets, locked once approved
  • Overtime rules (by default, hours over 40 a week at 1.5 times) and rates by person and job type
  • Gross pay and your own named deductions, per pay period and location
  • CSV export with the columns your payroll provider expects
Learn more →

Win the work

Proposals that look the part, written once and reused.

Included in Starter and Complete

Proposal templates

Write your proposal once, use it on every quote

Keep ready-made proposals with your own introduction, scope of work, inclusions, exclusions, terms and closing note. Choose one when you make a quote and it is filled in for you, ready to adjust.

  • Your own wording with simple formatting (headings, bold, lists) and a live preview
  • Fields such as the customer, job, site and total are filled in for you
  • Starter proposals for your trade, in English and Spanish, ready to edit
  • Also sets the rate basis, minimum hire, validity and standard lines. Later changes never alter quotes already made
Learn more →

Stay connected

Your accounting system and your inbox, kept up to date for you.

Included in Starter and Complete

Accounting sync

Send your books to QuickBooks Online or Xero

Connect your own QuickBooks Online or Xero account and ArkonOne sends customers, invoices and payments across, safely and without duplicates.

  • Each company connects its own QuickBooks Online or Xero account
  • Customers, invoices and payments sync every night, or on demand
  • A sync log and an error list with retry: one bad record never blocks the rest
  • Drafts, credit notes and refunds are not synced; those stay in your accounting system
Learn more →
Included in every plan

Daily owner email

Start the day with one email

A morning summary of yesterday, today and this week, sent to the people you choose at the time you choose.

  • Yesterday invoices, payments and new quotes
  • Overdue accounts, and today deliveries and pickups
  • This week against last week, split by location if you have several
  • Sent at your chosen time in your time zone, in English or Spanish
Learn more →
Included in Starter and Complete

Custom company email

Send your email from your own address

Choose how your invoices, reminders and notices are sent: from your own domain, or through the mail server you already use. A test button shows it works before anything changes.

  • Send from your own domain, for example invoices@yourbusiness.com, with clear steps for the few records to add
  • Or connect your own mail server with a secure, encrypted login
  • A test email first: nothing switches over until it works
  • One screen shows who customers see as the sender, today's emails and any problem
Learn more →
In the field

Built for the yard and the job site, not just the office.

Drivers, foremen, inspectors and crews get simple phone screens with big buttons. They keep working when the signal drops and send what they captured when they are back online.

  • Works offline: field pages are saved on the phone and submissions are sent later
  • QR scaffold tags opened with the phone camera
  • Signatures, photos and GPS at the stop
  • Every screen in English and Spanish, switchable per person
  • Phone, tablet and desktop from the same login
The field app home screen on a phoneThe driver's run for today on a phone
Compare plans

What each plan includes

What is includedLight$99.00/moStarter$399.00/moComplete$999.00/mo
Unlimited users✓✓✓
Phone, tablet and desktop · English and Spanish · works offline in the field✓✓✓
Customers & contactsCustomer records, contacts and tax certificates.✓✓✓
Quotes & price listsPriced quotes from your own price lists, e-signature and PDF.✓✓✓
InventoryItem catalogue, stock by yard and location, adjustments and movements.✓✓✓
Deliveries & returnsDelivery, return and transfer tickets with proof of delivery.✓✓✓
JobsThe job a delivery or rental belongs to.✓✓✓
Rental agreementsRental agreements with negotiated rates and versions.✓✓✓
Invoices, payments & recurring billingAutomatic rental invoicing, online payments, reminders and payment history.✓✓✓
Customer portalCustomers see invoices, quotes and agreements and pay online.✓✓✓
Sales pipeline & tasksPipeline board, sales overview, follow-up tasks, site visits, approvals, website leads and insurance certificates.—✓✓
Advanced inventorySerialized assets with QR tags, kits, stock counts, forecast, servicing, damage review and re-rents.—✓✓
Dispatch, trucks & driver appDispatch board, route map, trucks, mileage and the driver app.—✓✓
Sites & scaffoldsScaffold records on a live map with QR tags, areas and site plans.—✓✓
Requests & work ordersService requests, work orders and crew assignments.—✓✓
Inspections, handovers & safetyOSHA-style inspections, defects, signed handovers and safety documents.—✓✓
People, crews & timesheetsEmployees, crews, certifications, training, timesheets and time off.—✓✓
Hoists, shoring & equipmentHoist and swing-stage installs, inspections, shoring layouts and wind watch.—✓✓
Engineering & document controlDocument register, review queue, transmittals, permits and drawing checks.—✓✓
Communication & storm centerMessage templates, outbox, broadcasts, notification rules, storm center and job-site weather.—✓✓
Collections, ledger & finance reportsCollections and credit holds, deposits, general ledger, sales tax report and finance reports.—✓✓
Advanced customer portalCustomers also see jobs and scaffolds, raise requests, sign handovers and message you.—✓✓
Reports & scheduled reportsReport hub with filters, exports and scheduled email reports.—✓✓
3D scaffold designerDraw a scaffold from measurements and get the exact parts list, drawings and labour estimate.——✓
Quick invoiceSend an invoice from your phone in 30 seconds: pick the customer, tap what you did, send.✓✓✓
Recurring services & routesRecurring visits, route scheduling and monthly or per-visit recurring billing.✓✓✓
Labour hireWorkers, placements with clients, weekly timesheets and hourly billing per worker.✓✓✓
Site surveys & sizingSite surveys with measurements and photos, and system sizing that feeds the quote.✓✓✓
Permits & inspectionsTrack permits and the inspections they depend on, with due dates and status.✓✓✓
Storm center & job-site weatherHurricane and severe-weather mode, live weather alerts and job-site weather watch.—✓✓
Multiple locationsSeveral yards or branches, each with its own stock, crews, trucks and jobs, transfers between them and a location filter on every report.——✓
Daily owner emailA morning summary of yesterday, today and this week, sent to the owner at a time they choose.✓✓✓
Accounting syncCustomers, invoices and payments synced to QuickBooks Online or Xero.—✓✓
Daily reports & productivityA one-minute end-of-day crew report and productivity by person and crew.—✓✓
Performance improvement plansGoals, tracking, one-to-one summaries, voice-note reviews and acknowledgement.——✓
Certifications & trainingLicences and certificates with expiry alerts and assignment checks.—✓✓
Payroll preparationApproved timesheets, overtime rules and a pre-payroll export. No tax calculation, filing or payment.——✓
Job profitabilityQuote against actual labour, materials and transport for every job.—✓✓
Lost & damaged stockLog missing or damaged items on return and charge the customer automatically.—✓✓
Safety incident reportingIncidents and near misses reported from the phone with photos.—✓✓
Truck trackingLive delivery status from the driver phone and automatic on-the-way messages.——✓
Custom company emailSend your company email from your own mail server or your own domain, with a test button.—✓✓
Proposal templatesReady-made proposals for your quotes: your own introduction, scope, inclusions, exclusions and terms, in English and Spanish, with a live preview.—✓✓
Labour budget alertsWarns the owner during a job when labour cost passes the quoted labour.—✓✓
Timesheet checksFlags missed clock-outs, unusual hours and clock-ins far from the job site.—✓✓
Piece ratesPay per square metre, per unit or per task.—✓✓
Multiple pay ratesSeveral rates per worker by job type, site or shift, applied from timesheets.—✓✓
Per diems and allowancesTravel time, mileage, tool allowances and site bonuses.—✓✓
Payroll audit trailEvery change to hours or rates: who, when, old and new value.—✓✓
Payroll integrationsTwo-way connectors for Gusto, QuickBooks Payroll and ADP.—✓✓
Worker self-serviceHours, pay summaries, leave balances and time-off requests in the field app.✓✓✓
Leave and holidaysLeave and holiday tracking with accrual rules per country and state.✓✓✓
Labour forecastingPredicted wage bill for the next 30, 60 and 90 days from scheduled jobs.——✓
Productivity bonusesBonus rules tied to jobs finished under the labour budget.——✓
Hiring and onboardingDigital new-hire forms, ID and certificate uploads, W-4 capture.——✓
Certified payrollCertified payroll report (WH-347, prevailing wage).——✓
Workers compensation costingWorkers compensation cost by job classification.——✓
Year-end 1099 dataYear-end 1099 data for subcontractors.——✓
AI phone receptionistAnswers missed calls, takes details, creates leads and bookings, summarises to the owner.——✓
Service contracts and membershipsRecurring maintenance plans with automatic jobs and recurring billing.—✓✓
Warranty and callbacksDefects and callbacks logged against the original job, with their cost.—✓✓
Business forecastingRevenue and cash-flow forecast from pipeline, schedule and invoices.——✓
Data importCustomers, inventory and price lists from Excel/CSV and QuickBooks, with mapping and preview.✓✓✓
Guided setupStep-by-step setup checklist and removable industry sample data.✓✓✓
Referral programmeCustomer referral links; a free month per converted referral.✓✓✓
Mobile app accessSign in and sync from the ArkonOne field app for iPhone and Android.✓✓✓
Two-factor loginAuthenticator-app two-factor sign-in for users.✓✓✓
Customer messaging coreConsent, unsubscribe, one conversation timeline per customer and job, SMS provider and unique reply-to routing.✓✓✓
CalendarDay, week and month calendar with drag-and-drop, reminders, links to customers and jobs, and phone calendar feeds.✓✓✓
Crew scheduling and dispatch boardSchedule staff, vehicles and equipment, a side-by-side team board, conflict warnings, customer confirmations and recurring visits.—✓✓
Customer communicationSend quotes, invoices and updates from ArkonOne; customer replies land in the right customer and job thread.—✓✓
Connected mailbox and shared inboxConnect Gmail or Microsoft 365, two-way sync, shared team inbox, assignment, notes, templates and SMS.——✓
Reviews and follow-upsAutomatic Google review requests, quote follow-ups and repeat-service reminders.✓✓✓
Marketing toolsCustomer referrals with rewards, before/after photo portfolio, past-customer campaigns and social posting.—✓✓
Scheduled social posts and multiple pagesSchedule social posts and manage several pages or locations.——✓
Company profile pageA simple company page on an ArkonOne address, filled in from your data, with a request-a-quote form.✓✓✓
Company website on your own domainA fuller small website on your own domain with automatic SSL, gallery, reviews and quote form.—✓✓
Location performance dashboardRevenue, jobs, quotes won, outstanding invoices, expenses, margin and crew utilisation for every location, side by side and over any period. Owner and admin only.——✓
Invoicing per legal entityMark a location as its own company: its own name, tax ID, bank details, logo, footer and invoice numbers on every quote, invoice and receipt it issues.——✓
Scrap salesSell scrap and damaged material to a scrap company: weights, condition, buyer, photos, an invoice or receipt, stock taken out and income posted to the books.—✓✓
Advanced accountingChart of accounts, double-entry ledger, profit and loss, balance sheet, cash flow, expenses, payables, tax reports, bank reconciliation and accountant exports.——✓
Estimating & biddingDescribe a scaffold and get the material list, install and dismantle labour per piece, price, stock availability and a quote. Drawings from the 3D designer.——✓

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